What to Ask PayMe First
These answers live on PayMe's side, and your code cannot discover them. Send the list as early as you can, and keep the replies with your decisions. A partner writes to partners@payme.io. A direct seller uses its PayMe contact if it has one, and otherwise that same address.
| Ask | Who needs it | Why it matters |
|---|---|---|
| Is a terminal connected to our sandbox account? | Both | Without one, every card fails on the payment page with error 420. Nothing in your code fixes it |
| Please set our Default Callback URL for sandbox, and later for production | Partner | Seller and withdrawal callbacks go only to that URL. Sale and subscription callbacks fall back to it when a request sends no URL |
| Do our sellers need 3D Secure on Hosted Fields? | Both, if using Hosted Fields | The hosted page runs it for you. 3DS with Hosted Fields is extra work |
| Are subscriptions enabled on the account? | Both, if using subscriptions | If not, you get error 357 |
Which seller_plan values may we use? |
Partner | There is no public list, and an unknown value fails create-seller. Leave the field out until you have one |
| Can white-label seller onboarding be enabled? | Partner | PayMe hosts the form, so you never hold sellers' ID and bank details |
| Does partial capture fit our case, and what happens to the rest of the hold? | Both, if capturing part of an authorization | This is unconfirmed, so don't offer partial capture until PayMe answers |
What are our sale_price limits? |
Both | The default range is 500 to 4000000, and PayMe can set different limits per account |
| Can you set up a test seller for a successful payout: manual withdrawal plan, approved, with funds available? | Partner, if using payouts | A new sandbox seller came back on automatic plan 2, so withdraw-balance answers 907. Only PayMe can change that |
Why does seller_wallets stay at 0 after completed sandbox sales? |
Partner, if using payouts | Seen in the sandbox and not explained. Until PayMe answers, you can't prove a non-zero balance display against the sandbox |
Add anything the docs leave open that your scope depends on. If a page here says something is unconfirmed, ask rather than assume.
Next: Rules for Agents.