# Error 420: No Terminal Available

PayMe's message with `language: "en"`: **Please try a different card or contact customer support**

PayMe found no terminal that can process this card for this seller. The buyer usually sees it on the payment page, and the API answers HTTP 500.

## Usual causes

- No terminal (provider number) is connected to the account. If **every** card fails, this is the cause.
- The connected terminals can't process this card, if only some cards fail.

## What to do

- Nothing in your code fixes a missing terminal. Ask PayMe to connect one: [What to Ask PayMe First](/agents/start/ask-payme-first).
- Check that the order stays unpaid, and let the buyer try again with a new sale.

The full list of codes is on [Errors](/payments/getting-started/errors). If something else is going on, see [Troubleshooting by Symptom](/agents/errors/troubleshooting).