Error 251: Seller Not Found

PayMe's message with language: "en": Seller was not found

The seller_payme_id or seller_id matches no seller. Also returned for an unknown public key during tokenization. Support may call this ERR-020.

Usual causes

• A wrong MPL.
• A sandbox value sent to production, or the reverse.

What to do

• Copy the MPL from Admin → API & Integration, and check that the key and the base URL belong to the same environment. See Authentication.

The full list of codes is on Errors. If something else is going on, see Troubleshooting by Symptom.