# Errors

One page per common error, and troubleshooting by symptom

- [Troubleshooting by Symptom](/agents/errors/troubleshooting): Symptom-first troubleshooting for PayMe integrations. Every card failing on the hosted page points to no terminal (420). A paid subscription stuck at initial means the handler expects signatures. A real sale callback rejected means a wrong partner secret. No callbacks means an unreachable address, a local URL or a skipped domain. Tunnel 1033 and 502 mean tunnel or server down.
- [Error 420: No Terminal Available](/agents/errors/error-420): PayMe error 420 (Please try a different card or contact customer support). PayMe found no terminal that can process this card for this seller.
- [Error 25: Invalid Phone Number](/agents/errors/error-25): PayMe error 25 (Please verify phone number). A phone number was refused.
- [Error 21: Invalid URL](/agents/errors/error-21): PayMe error 21 (Please verify URL validity). PayMe refused a URL in the request, and the whole call fails.
- [Error 790: Parameter Not Allowed on This Plan](/agents/errors/error-790): PayMe error 790 (A parameter is missing or cannot be set on this plan). The seller's plan requires a field you left out, or refuses a field you sent.
- [Error 174: Not Supported for This Seller Type](/agents/errors/error-174): PayMe error 174 (Feature is not supported for this seller type). The account behind this seller ID can't perform the call.
- [Error 114: Business Type Not Valid](/agents/errors/error-114): PayMe error 114 (The selected business type is not valid for this business). The seller's business type doesn't fit its other details.
- [Error 121: Invalid Business Code](/agents/errors/error-121): PayMe error 121 (The business code is invalid, Please enter only numbers). seller_inc_code isn't a positive number.
- [Error 352: Invalid Price](/agents/errors/error-352): PayMe error 352 (Invalid price, out of min-max bounds). An amount is outside the allowed range.
- [Error 305: Action Not Allowed in This Status](/agents/errors/error-305): PayMe error 305 (Cannot perform action due to an incorrect status). The sale isn't in a status that allows this call.
- [Error 163: Seller Inactive](/agents/errors/error-163): PayMe error 163 (Account settings problem - please contact Customer Support). The seller exists but isn't active.
- [Error 130: Seller Over Sale Limit](/agents/errors/error-130): PayMe error 130 (Seller is over sale limit, unable to create new sales). The sale would take the seller over its processing limit. Complete any pending verification, then ask partners@payme.io to review the limit.
- [Error 998: Too Many Requests or Duplicate Action](/agents/errors/error-998): PayMe error 998 (Operation is not permitted). HTTP 429.
- [Error 513: Duplicate Purchase](/agents/errors/error-513): PayMe error 513 (Duplicate purchase attempt detected. Please wait one minute before retrying). A saved-card charge repeated the same seller, amount and currency within 60 seconds. The check is off unless PayMe turns it on, so most integrations never see this code.
- [Error 516: Authorization Expired](/agents/errors/error-516): PayMe error 516 (Sale authorization has been expired). The capture came more than 7 days after the authorization, so it can no longer be captured.
- [Error 42: Number Must Be an Integer](/agents/errors/error-42): PayMe error 42 (Number must be an integer). A value that must be whole had decimals.
- [Error 109: Seller Not Validated](/agents/errors/error-109): PayMe error 109 (Seller not validated). The seller hasn't been validated, so a withdrawal is refused.
- [Error 10: Field Must Be Numeric](/agents/errors/error-10): PayMe error 10 (Field must be numeric). A field that must be a number isn't.
- [Error 304: Market Fee Out of Range](/agents/errors/error-304): PayMe error 304 (Market fee is not in the allowed range). market_fee or market_fee_fixed isn't a number, or is negative.
- [Error 308: Market Fee Above Maximum](/agents/errors/error-308): PayMe error 308 (Market fee exceed allowed maximum of 60%). The fee, including any market_fee_fixed as a percent of the price, is above 60%.
- [Error 116: Invalid Birth Date](/agents/errors/error-116): PayMe error 116 (Invalid birthdate). seller_birthdate is unreadable, or the person is under 16.
- [Error 118: Invalid ID Issue Date](/agents/errors/error-118): PayMe error 118 (Invalid social ID issue date). seller_social_id_issued is unreadable or in the future.
- [Error 200: Partner Key Not Found](/agents/errors/error-200): PayMe error 200 (Merchant was not found). The payme_client_key or PayMe-Partner-Key matches no partner.
- [Error 201: Partner Inactive](/agents/errors/error-201): PayMe error 201 (Merchant is blocked). The partner account isn't active.
- [Error 251: Seller Not Found](/agents/errors/error-251): PayMe error 251 (Seller was not found). The seller_payme_id or seller_id matches no seller.
- [Error 252: Currency Not Allowed](/agents/errors/error-252): PayMe error 252 (Currency is not allowed for this seller). This seller can't use that currency.
- [Error 604: Token Inactive](/agents/errors/error-604): PayMe error 604 (Buyer inactive). The saved-card token can't be charged any more.
- [Error 605: Token From Another Seller](/agents/errors/error-605): PayMe error 605 (The buyer was not captured using the provided seller). The token doesn't belong to the seller in the request.